Name: Exclusive Pool Pass
Brand: The Wellness & Travel Agency
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Frequently Asked Questions

Clarity begins with answers.

We know that traveling for a medical procedure is a decision that deserves confidence, care, and complete transparency. Below you’ll find answers to the most common questions about our procedures, Cartagena as a destination, pricing advantages, infrastructure, and what makes The Wellness & Travel Agency a trusted partner in your vision and wellness journey.

1. What’s the difference between LASEK and LASIK?
LASEK is a surface-based laser procedure that gently reshapes the cornea without creating a flap, making it ideal for those with thinner corneas or active lifestyles. Unlike LASIK, LASEK preserves more of your eye’s natural structure — with results that are just as clear, but with an added layer of safety.

2. Am I a candidate for LASEK or cataract surgery?
Most individuals who experience blurry vision, rely on glasses or contact lenses, or are diagnosed with cataracts are eligible. However, we always begin with a complimentary consultation to assess your unique needs and determine the safest, most effective treatment.

3. How long does the surgery take?
LASEK and cataract procedures are typically completed in under 15 minutes per eye. The entire visit to the clinic, including preparation and recovery, takes approximately 1–2 hours.

4. Is it painful or uncomfortable?
The procedure itself is painless thanks to numbing eye drops. Post-surgical discomfort is mild and manageable — our medical team will guide you through recovery with dedicated aftercare and medication as needed.

5. What is the expected recovery time?
LASEK recovery spans 5–7 days, with vision improving gradually over 1–2 weeks. Cataract surgery recovery is also short, with noticeable clarity within a few days and full stabilization in 2–4 weeks. Your travel itinerary is designed to align with optimal healing.

6. Are there any post-surgery restrictions?
Yes, we recommend avoiding swimming, heavy exercise, and direct sun exposure for a few weeks post-surgery. Our concierge team will guide you on how to enjoy Cartagena comfortably while honoring your recovery needs.

7. Who performs the surgeries?
Your procedures will be performed by board-certified, internationally recognized ophthalmologists:

Dr. Alfredo José Ramirez Anaya (LASEK)
Dr. Patricia Osorio Bustillo (Cataract)
Both bring decades of experience and impeccable surgical track records.

8. Will I need follow-up once I return home?
Most patients do not require extensive follow-up. You’ll have an in-person post-surgery check in Cartagena before returning home. We’ll provide a digital report and post-care instructions, and we remain available for any virtual follow-up you may need.

9. Why choose Cartagena for eye surgery?
Cartagena offers the rare combination of world-class medical care, luxury hospitality, and colonial beauty. It’s a place where recovery feels like a retreat — with lower costs, warm culture, and personalized service throughout.

10. What medical infrastructure is available in Cartagena?
Cartagena features modern, internationally accredited clinics with advanced surgical technology, certified anesthesiologists, and highly trained medical professionals — all meeting U.S. standards.

11. How does Cartagena compare to Miami or New York in terms of care?
The level of care is on par — but the experience is far more curated. Here, you’re not just a patient. You’re a guest. And our pricing reflects Colombia’s favorable cost of living and currency exchange, not a compromise in quality.

12. Is it safe to travel alone to Cartagena for a procedure?
Yes. Our team provides private transfers, vetted accommodations, and personalized assistance every step of the way. You’ll be supported, secure, and never alone in the process.

13. Can locals from Colombia also benefit from this service?
Absolutely. Many of our clients travel from Bogotá, Medellín, and other cities seeking premium care and elevated service. Whether you’re coming from abroad or from within Colombia, the experience is built to exceed expectations.

14. Why is the procedure more affordable in Colombia?
Colombia offers the same advanced surgical techniques, but at significantly lower operational costs. This allows us to offer premium medical journeys at up to 50% less than in the U.S., without sacrificing quality or safety.

15. What’s included in the price of each package?
Each plan varies, but most include the medical procedure, surgeon honorarium, lens (if applicable), anesthesia, clinic fees, accommodations, private transfers, nurse aftercare, and optional leisure experiences. You choose your level of service — we take care of the rest.

16. Are the lenses and surgical technology the same as in the U.S.?
Yes. We work exclusively with internationally approved lenses and the same surgical equipment you’d find in leading U.S. clinics. We partner with trusted suppliers to ensure both quality and traceability.

17. How do I get to Cartagena from the U.S.?
Cartagena is easily accessible via direct flights from Miami, Fort Lauderdale, New York, Atlanta and other major hubs. Our team can assist with itinerary planning, airport transfers, and VIP arrivals.

18. How many days should I plan for my trip?
LASEK patients typically need 7–8 days. Cataract patients should plan 7–10 days, depending on whether one or both eyes are treated. We’ll help you select the best plan and calendar to fit your recovery timeline.

19. Can The Wellness & Travel Agency assist with flights, accommodations, and aftercare?
Yes — that’s what sets us apart. We’re not just a medical coordinator. We’re a boutique agency that blends wellness with travel, offering everything from premium rooms to curated experiences and white-glove support.

20. What makes The Wellness & Travel Agency different from traditional medical tourism?
We are experience designers — not volume brokers. Our model prioritizes quality over quantity, privacy over packages, and personalization over automation. With us, you’ll feel cared for, not processed. That’s the W&T standard.

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